I spent at least 5 hours on the phone yesterday with technical support in India trying to get my laptop to work properly. The optical drive wasn't being picked up for some reason so I couldn't download any software or watch dvds.
My call was disconnected 4 times. Some crackhead told me that I needed to take my computer apart and was instructing me on how to do it over the phone. I didn't have the right kind of screwdriver so I had to stop in the middle of it all and go to the hardware store for the correct tool and then call stupidass tech support back.
The same crackhead answers my call and after an hour decides that I need to mail the laptop in for repair. Crackhead then puts me on hold to transfer me to someone who will give me instructions for mailing the laptop back in and disconnects me after I've been on hold for 20 minutes. Yay! I love disconnections!
I call back and speak to someone that seems to know their ass from a hole in ground and am given instructions on how to reformat (in a different manner than is given in my handy, dandy, HP guidebook). And behold! It works!
And I swear, if something happens to fuck it up again, I will kill and eat every living thing under my roof. Then I'll throw the computer in the pool.
Today has been spent hiding in the dark with a fantastical sinus headache. Yay! I love headaches! My noggin has just started feeling better. Thank goodness.
This pretty much sums it up for me:
Except for glitter. I love glitter.